Santas Lapland Head Ranger at Santa's Lapland

What you will be doing • Supervise the smooth and efficient running of the Arctic Circle Centre. Each site will have unique activities and facilities to ensure we deliver the complete Lapland experience to our guests. • Supervise the smooth and efficient running of the airport, including but not limited to coach arrivals and departures, Ranger and Elf supervision and giving support to guests when needed. • Assist with the supervision of the Santa’s Lapland ranger overseas team, including managing the expectations of the staff team and ensuring all staff members are performing their tasks to the high standard we need and expect. • Ensure a seamless end to end complete Santa’s Lapland guest experience. Every aspect of our Short breaks must be delivered to a high and efficient standard to promote a positive experience with Santa’s Lapland. • Genuine enthusiasm for Christmas, the Santa Claus story and ensuring every guest has a magical holiday. • Lead by example with Christmas songs and games with families at every opportunity to keep the Christmas spirit alive throughout the whole holiday. • Support the Arctic Circle Centre Manager & Airport Supervisor in delivering the training needed for the Lapland Ranger team to be confident and competent in their job roles. What type of person are we looking for • Experience working with children and families desirable • Customer service experience; showing dedication to offer our guests the most amazing holiday experience • Enthusiastic, lively, sociable, friendly and a team player • Previous seasonal experience (desirable) • Flexible and adaptable approach to roles, responsibilities and working hours.